TERMS & CONDITIONS

Effective Date: [Insert Date]

Welcome to Eco Chayan. These Terms & Conditions govern your access to and use of our website, https://www.eco-chayan.com/, and your purchase of products through the website.

By accessing, browsing, or using our website, or by placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Eco Chayan

Eco Chayan operates an online platform through which customers can browse and purchase products offered on our website.

Throughout these Terms & Conditions, the terms “Eco Chayan,” “we,” “us,” and “our” refer to Eco Chayan, while “you,” “customer,” and “user” refer to the person accessing or using our website.

2. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with the security or operation of the website.

• Upload or transmit malicious software, viruses, or harmful code.

• Copy, reproduce, modify, or distribute website content without authorization.

• Use automated systems or methods to access or collect information from the website without our permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, there may occasionally be minor differences in:

• Product colour or appearance;

• Packaging;

• Product images;

• Dimensions or specifications;

• Availability; or

• Other product details.

Actual products may vary slightly from images displayed on the website due to screen settings, photography, manufacturing variations, or packaging changes.

4. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase;

• Discontinue products;

• Change product specifications;

• Update product information; or

• Refuse or cancel an order where necessary.

If a product becomes unavailable after you place an order, we will make reasonable efforts to inform you and provide an appropriate resolution.

5. Prices

Product prices displayed on the website are subject to change without prior notice.

The applicable price for an order will generally be the price displayed at the time the order is placed, subject to any applicable taxes, shipping charges, discounts, or promotional offers.

In the event of an obvious pricing or technical error, Eco Chayan reserves the right to cancel or correct the affected order and provide an appropriate resolution.

6. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication method.

An order confirmation does not necessarily guarantee that the order will be fulfilled. Eco Chayan reserves the right to cancel an order in circumstances including product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other legitimate reasons.

7. Payment

Payments may be made through the payment methods available on our website.

Payments may be processed by authorized third-party payment gateways.

You agree to provide accurate and valid payment information and authorize the applicable payment provider to process the transaction.

Eco Chayan does not intentionally retain complete card numbers, CVV details, or other sensitive payment credentials on its own systems unless required and permitted under applicable laws and regulations.

8. Shipping and Delivery

Orders will be processed and shipped in accordance with our Shipping Policy.

Delivery timelines provided on the website are estimates and may vary due to factors beyond our reasonable control, including courier delays, weather conditions, transportation issues, public holidays, or other unforeseen circumstances.

Customers are responsible for providing accurate delivery information.

9. Product Claims, Returns and Refunds

Any product claim, return, replacement, or refund will be handled in accordance with our applicable Product Claim Policy, Return Policy, and Refund Policy, where applicable.

Customers should inspect products upon delivery and report any eligible issue within the specified time period.

Eco Chayan reserves the right to verify claims before approving a replacement or refund.

10. Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You agree to:

• Provide accurate information;

• Keep your password confidential;

• Not share your login credentials with others;

• Notify us promptly if you suspect unauthorized access to your account.

Eco Chayan will not be responsible for losses resulting from your failure to maintain the security of your account credentials.

11. Intellectual Property

All content available on the website, including but not limited to:

• Logos;

• Brand names;

• Product images;

• Text;

• Graphics;

• Website design;

• Layout;

• Videos;

• Icons;

• Software; and

• Other materials

is owned by or licensed to Eco Chayan and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

12. User-Provided Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content through our website, you represent that:

• You have the right to provide such content;

• The content does not violate the rights of any third party;

• The content is not unlawful, misleading, defamatory, abusive, or offensive.

By submitting content, you grant Eco Chayan permission to use, reproduce, display, and publish the content for legitimate business, marketing, or promotional purposes, subject to applicable law.

13. Third-Party Services and Links

Our website may contain links to third-party websites or may use third-party services such as payment gateways, shipping providers, analytics services, or other technology platforms.

Eco Chayan does not control and is not responsible for the content, availability, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their respective terms and privacy policies.

14. Disclaimer

We make reasonable efforts to maintain the accuracy, availability, and functionality of our website.

However, the website and its content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be available or uninterrupted;

• The website will be completely free from errors;

• All information will always be current or error-free;

• The website will be free from viruses or other harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, Eco Chayan shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website, except where such liability cannot legally be excluded.

Our liability, where applicable, will be subject to the requirements and limitations prescribed by applicable law.

16. Fraudulent or Unauthorized Transactions

Eco Chayan reserves the right to cancel or investigate orders that appear to involve fraudulent, unauthorized, suspicious, or unlawful activity.

Where appropriate, we may cooperate with payment service providers, financial institutions, law enforcement authorities, or other relevant parties in connection with suspected fraudulent activity.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Changes to These Terms

Eco Chayan may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with the revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

20. Contact Us

If you have any questions regarding these Terms & Conditions, our products, orders, or website services, please contact Eco Chayan through the contact details available on our website.

Eco Chayan
Website: https://www.eco-chayan.com/

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.